End User License Agreement

Last updated: March 2026

This End User License Agreement (“Agreement”) is a legal agreement between you (“you” or “User”) and the legal entity that owns and operates the Airlock software and services (“we,” “us,” or “Licensor”) for the Airlock mobile approver application, associated client software we provide for use with Airlock services, and your use of the Airlock service as an end user (collectively, the “Software” and “Services”).

Who you are contracting with. “Airlock” is the trade name for the Software and Services. The legal name, address, and support contact for Licensor are shown in the Apple App Store or Google Play listing for the app, and where available in the app or your account settings—so you always know which company provides the product.

By installing, accessing, or using the Software or Services, you agree to this Agreement. If you do not agree, do not use the Software or Services. For how we process personal data, see our Privacy Policy.

1. License grant

Subject to this Agreement and your compliance with it, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software solely to receive, review, and cryptographically sign approval decisions for AI agent actions routed through Airlock, in connection with an account you are authorized to use.

Open-source Host Enforcer extensions, CLI tools, or SDKs made available under separate licenses (for example, on GitHub) are governed by those licenses, not this Agreement.

2. License restrictions

You must not, and must not permit others to:

  • Copy, modify, adapt, translate, or create derivative works of the Software, except as allowed by applicable law notwithstanding this restriction.
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the Software, except where mandatory law allows.
  • Circumvent, disable, or interfere with security, signing, pairing, or approval features of the Software or Services.
  • Use the Software or Services to violate law, infringe rights, or harm others.
  • Rent, lease, lend, sell, redistribute, or sublicense the Software.
  • Use automated means to access the Services in a way that overloads or disrupts them.

3. Accounts, eligibility, and security

You must provide accurate registration information and maintain the confidentiality of your credentials and devices. You are responsible for approvals and other actions taken under your account. You must be of legal age to form a binding contract in your jurisdiction, or have verifiable parental or guardian consent where required.

4. Subscriptions and fees

Paid plans, trials, renewals, and refunds may be offered through app stores or other payment processors. Those transactions are also subject to the applicable store or processor terms. We may change plans and pricing with reasonable notice where required by law.

5. Updates and changes to the Services

We may provide updates to the Software (including via app stores) and modify or discontinue features of the Services. Continued use after an update constitutes acceptance of the updated Software where required by applicable law.

6. Intellectual property

The Software and Services, including branding, documentation, and underlying technology, are owned by Licensor and its licensors and are protected by intellectual property laws. Except for the limited license in Section 1, no rights are granted to you.

7. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LICENSOR OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO LICENSOR FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

9. Indemnity

You will defend, indemnify, and hold harmless Licensor and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Software or Services, your violation of this Agreement, or your violation of law or third-party rights.

10. Termination

We may suspend or terminate your access to the Software or Services if you materially breach this Agreement or if required for legal, security, or operational reasons. You may stop using the Software at any time. Sections that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnity) will survive termination.

11. Export and sanctions

You represent that you are not located in a country subject to embargo or designated as prohibited by applicable export control or sanctions laws, and that you will comply with those laws in your use of the Software and Services.

12. Changes to this Agreement

We may update this Agreement from time to time. We will post the revised version on this page and update the “Last updated” date. Where required by law, we will provide additional notice. Your continued use of the Software or Services after changes become effective constitutes acceptance of the revised Agreement.

13. General terms

This Agreement is the entire agreement between you and Licensor regarding the Software and Services as an end user and supersedes prior understandings on that subject. If any provision is held unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets.

Governing law. This Agreement is governed by the laws of the jurisdiction where Licensor is established, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your country of residence apply.

14. Contact

For questions about this Agreement, contact us through the information provided in your Airlock account or on our website.